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Erroneous Account Flagging | Kortana FX Trading Dispute | Six Reported Incidents
Executive Summary:
KortanaFX is under scrutiny for its handling of alleged IP rule violations, affecting at least six traders, with six of them reported within a week of Prop Patrol's launch.. The firm's enforcement of these rules and subsequent withholding of payouts raises questions about its adherence to fair trading practices and transparency. Traders presented server logs, VPS information, and other evidence refuting the firm's claims, yet KortanaFX's response has been marked by inconsistencies and a lack of clear communication. This situation highlights potential systemic issues within KortanaFX's operational and ethical framework, suggesting a need for a thorough review of its policies and actions.
Incident Overview
Traders experienced account flaggings for supposedly violating KortanaFX's IP management policies, leading to disputed account suspensions and withheld payouts. Despite providing evidence to support their legitimate trading activities, the traders faced vague and non-committal responses from the firm, complicating their efforts to resolve the disputes.
Presented Evidence
Analysis
The collected evidence and the firm's handling of the disputes reveal a pattern of inadequate response and potentially flawed policy enforcement by KortanaFX. The firm's inconsistency in communication and decision-making processes undermines its credibility and highlights a significant gap in ethical standards.
Response and Firm's Actions:
KortanaFX's responses to the traders' disputes have varied from non-existent to evasive, demonstrating a reluctance to engage in transparent and fair resolution processes. This approach raises concerns about the firm's commitment to upholding fair trading practices and its responsibility towards its traders.
Ethical and Regulatory Concerns
Professional Engagement and Legal Action:
Affected traders are exploring professional advocacy and legal options to address the harm caused by KortanaFX's actions, signaling a broader concern about the firm's treatment of its client base.
Conclusion:
The case against KortanaFX underscores the urgent need for the firm to reassess its IP policy enforcement, communication strategies, and ethical obligations to its traders. Without significant changes, KortanaFX risks further damage to its reputation and potential regulatory scrutiny.
From a Trader's Perspective
March 29, 2024
Kortana FXProp Firm
Metrics
